Frequently Asked Questions
How do I book my lesson?
You will book your lesson by emailing email@example.com and Rosie will endeavour to give you your requested time although sometimes this may not be possible. Please be prepared to be flexible with times and dates!
How do I pay for a lesson?
There are two ways to pay for a lesson. The first is to purchase a voucher from the website HERE or you can pay by cash on the day, Rosie does not accept cards or cheques on the day. Please note the lesson and entrance to the ice rink are paid separately.
What should I wear?
When selecting your skating outfit remember these things:
– Keep elbows and knees covered
– Make sure you can move around easily (e.g leggings or tracksuit)
– Gloves and socks are a must
– It’s an ice rink… it won’t be warm in there!
– The more sparkles the better! Boys you can sparkle too (if you want!)
How long should I allow before the lesson?
Please allow at least 15mins extra time as there may be queues at reception and skate hire. For those having lessons on public session you may arrive any time after the session starts and stay on the ice until the end of the session. (see here for opening times http://www.alexandrapalace.com/ice-rink/opening-times/ )
Do I still have to pay for entrance at reception even if I’m having a lesson?
Yes you must pay for entrance to the ice rink when you are having a private lesson. The good news is skate hire is included in the entrance fee and as a bonus if you mention you’re having a lesson with Rosie at reception you get a spectator for free! For prices and times please see here http://www.alexandrapalace.com/ice-rink/opening-times/
I don’t have my own skates, can I hire some?
Yes you can! The good news is skate hire is included in the entrance price so no need to pay extra if you don’t have your own skates yet!
What size skates should I wear?
If you’re hiring skates go for about the same size as your normal shoes (they can come up a bit narrow though). If you’ve got extra socks on remember you’ll need to go up a size and you can change your boots as many times as you like so feel free to change a size if you’re not comfortable.
Will I get sore feet?
Some people do get sore feet after wearing the hire skates. To reduce this make sure you wear socks (thicker socks will protect you better) and you can also bring blister plasters just in case!
Where Do I meet Rosie?
Rosie will meet you at the side of the ice at the start of your lesson. If you need an alternative meeting point please arrange with Rosie at the time of booking.
How long will it take to learn to skate?
This depends on your definition of ‘skate’ If you want to do triple axels don’t be disappointed if they don’t happen in our first half hour together but in most cases in the first lesson we learn to stand and move forwards, some safety tips and possibly even backwards!
If you want to progress quickly I recommend at least an hours practice to every half hour lesson. Progression will depend on natural balance and body awareness but you don’t know how good you are until you try! Remember, the more you practice the quicker you will improve.
When can I skate?
The ice rink timetable can be found here: http://www.alexandrapalace.com/ice-rink/opening-times/
There are also additional practice (patch) sessions available for more advanced skaters. Information about times and required standards for these can be obtained from reception at Alexandra palace on 020 8365 4386 or by emailing firstname.lastname@example.org
How long are the lessons?
One £25 lesson is half an hour long. If you’d like to do an hour you may buy two single vouchers but make sure you mention you’d like an hour when you are booking the lesson.
What kind of skating does Rosie teach?
Rosie teaches figure skating which includes both free and dance. She will also teach basics to anyone who wants to learn (yes that includes you hockey skaters!)
How old do you need to be to have a lesson?
As long as they can stand up and fit in the boots they can start to skate! (This usually falls around the age of 3) However from experience children begin to take instruction well from the age of 4. If you have any queries please contact Rosie directly.
How many can join a lesson?
Single lessons are for 1-3 people. If you would like to book for more than 3 people please contact Rosie directly at email@example.com
Do the vouchers cover birthday parties?
No the vouchers are not valid for group bookings or birthday parties. For information or to book a birthday party or corporate event contact Rosie directly at
Anything else you’d like to know?
If there’s anything else you’d like information on feel free to contact Rosie at firstname.lastname@example.org and she’ll be happy to help you!